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Blogging is a key component in a social media strategy. You are not bound by 140 characters or limited by your Facebook Business Page fan base.  It is an ideal platform for you to disseminate great content around the world to your readership and start to become known as an authority in your field. The goal should be to become the person people think of when they think of your product or service and it’s important to use ‘big picture’ thinking.  It’s also important that your blog site contain the right elements to maximize your success in this environment.  Here are my top 10 blog must haves for 2012:

1. Self-hosted

Having a blog on WordPress.com or Blogspot.com is not ideal. They are fine if you are publishing a personal blog but if your blog is business related, then you should be self-hosted. This means that you manage your blog on your own domain name rather than something like yourname.wordpress.com.  The implications of self-hosting are that you own your own content and have accessbility to the myriad of templates and plug-ins out there to really make your site sing. The analogy here would be renting vs owning your own site/content. My personal preference is WordPress.  For more information or to start a new blog, click here for more information.

2. Content

Content is King on the web. The more valuable information you provide, the more attractive your site becomes. What goes around, comes around in the social media space. By sharing great content, you share your expertise and become known as the go-to person in your industry. You may even become known as a thought leader!  I usually advise your post contain between 500-1000 words and a weekly blog would be ideal for most small business owners.  The reality is, people will only spend a few minutes on your site, so it’s important that your content be engaging and provide great value. Here’s a tip for those of you who like to include outbound links to video in your posts. Use the embed feature on YouTube instead of just providing the link and embed the video right into your post. In this way, you keep people on your site. If you give someone a link to YouTube, there is a good chance they will become distracted and never come back to your post.  Additionally, any other links you provide on your post, should open in a new tab so that readers can easily navigate their way back to your post.

3. Branding

You will want to make sure that your blog site is properly branded. By this I mean, if you also have a ‘static’ website, the logo, colours and general feel should be repeated on the blog site (and everywhere else on the web including your Facebook, Twitter and YouTube Channel). What is a ‘static’ site?  If your website does not provide a vehicle for people to engage you on the site, has no blog and you don’t refresh your content on a regular basis, your site would be considered ‘static’.  The reality is people are gravitating in droves to user-generate content sites where they can start to build rapport with you and add their own input hence the popularity of Social Media and sites like WordPress.

There is good news if you are already using WordPress as your vehicle to blog because you can also use this site as your main website. Your content can be easily moved from a static site to your WP site.  One site means easier maintenance for you, less confusion/navigating for your prospects and clients and no doubt less expensive. If you are determined to retain your static site, your hosting company does not support WordPress and you wish to start blogging, you have a couple of choices:

1. Move your domain and site to a Host provider who does support WP and set up a blog that runs in a subfolder.

2. Get a secondary domain name and hosting on a host provider who supports WordPress and just run your blog there. You will want to ensure that your static site can connect to your blog and vice-versa.  A domain name and hosting fees can generally be setup for less than $100/yr depending on your requirements.

4. Reliable Host

It is important that you choose a reliable host for WordPress. You’ll want a hosting company that has a good understanding of this platform, keeps its server capabilities in line with the ever changing upgrades on WordPress and has a great up-time record. There is nothing more frustrating than slow load times for sites and errors in the back end of WordPress when you are an administrator. My personal preference is Hostgator for a number of reasons – not the least of which, is that they are a ‘Green Hosting’ Company. You can check out a recent post for more information by clicking here.

5. Plug-ins

There is a list of must-have plug-ins that I install for my clients. Among them are:

  • A firewall
  • Spam protector
  • Login protection against hackers
  • Comment vehicle to aid with backlinking (great for Google). Also, remember to respond to valid comments in a timely way. Treat this like customer service.
  • Email subscription capability – most readers still prefer to subscribe to content via email rather than RSS
  • Syndication buttons – very important to be able to push your content out over the web rather than hoping people will find your post
  • SEO (search engine optimization) capability
  • Analytics

6.  Render to Mobile

With the rapid growth of smart phone sales, it is important to consider the fact that people might be accessing your site on their mobile device.  If your blog site or static site relies heavily on Flash players for images for example, it might be time to revisit this and find an alternative method. You don’t want people getting to your site to find large blank spaces where the images or video should be, particularly if you rely heavily on these to promote your product or services.

8. Analytics

It is very important that you track your results using some form of Analytics.  In this way, you can review how people are finding your content (what vehicle, what referral sites etc.), what the most successful content is and what is and what is not working well.  It can also reveal some great key word strategies.

9. Search Engine Optimization (SEO)

It doesn’t matter how great your content is if you don’t have a tool to get yourself found on the net. Enlist the help of someone who understands what people are searching for and how to incorporate those metatags and descriptions on your site – not only as header tags but also in your blog posts. I use Market Samurai for site setup. It’s a great tool.

10. Structure for Google

Last but not least, it’s important to understand how Google crawls your site.  There are strategies one can use in your blog posts to help you get your content indexed higher in the search engines.

If you don’t already have a blog for your business, now might be a great time to start!  If you are unsure as to how to properly set up your site or need help with publishing and syndicating your posts, make sure you enlist the help of someone who understands this space to maximize your success.

Happy New Year everyone and Happy Blogging! :)

Until next time,

Joanne

While Joanne resides in Newmarket Ontario with her family, she is virtually yours, anywhere.

 

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I meet with prospects and clients almost every day. Most people now agree that Social Media is not going away. They also recognize that it’s time to get serious about implementing and maintaining a social media strategy that will work for their business. Some are doing amazingly well. Others struggle.  So, as a Certified Social Media Specialist, what are the top 3 excuses I hear for slacking on setting up or not staying consistent with a social media strategy?

3. I Don’t Know What to Say

It’s rare that when properly coached, a client doesn’t have ongoing valuable information to share with their audience. Some are afraid to give away too much intellectual property, which is understandable, but you can give away just enough to entice your reader to want to know more.  At the opposite end of the spectrum, others feel that their content wouldn’t be of interest to readers. The fact is, you may end up sharing that one piece of information that is just the trigger needed to get that prospect to pick up the phone, email you or respond to your blog post or Facebook page entry.  Perhaps you have just answered a nagging question for them or you shared some personal information about a hobby that resonated with someone and they feel more connected to you.  Open up a little and share about who you are as a person as well as a business entity.  Success is in the sum of the parts….

2. I’m Worried About Who Will See What

So, the result is you do nothing! I find that people are mostly nervous about Facebook, and honestly, rightly so. Facebook is making a lot of changes and some of them are a blatant way to get more information from you so that they can feed their advertisers.  But, there are ways to stay safe on Facebook. Things like;

  • Ensuring your privacy settings reflect who you want to see what content
  • Instructing family members / unruly relatives to send you ‘emails’ on Facebook rather than write on your wall
  • Monitoring the wall and removing inappropriate content if it does show up
  • Setting up Facebook lists and then publishing information to the appropriate lists
  • Enable the secure browsing feature

If someone wants to get information in this day and age, they will find a way to do so. Being conscious about what you put out there will help you.  If you can answer these three questions (thanks to Mari Smith for these), with a YES, then you are probably safe.

1. Would I be comfortable if my boss were to see this content?
2. Would I be comfortable if my mother/father/children were to see this content?
3. Would I feel comfortable if this content showed up on the front page of the Wall Street Journal?

And the number 1 reason?

1.  Not Enough Time!  …and by the way, I can be just as guilty of this as anyone else.

I recently read an interesting quote. It said: We all have the same amount of time in a day: 24 hours or 1,440 minutes. In fact, we have exactly the same amount of time that was given to Helen Keller, Michelangelo, Mother Teresa, Thomas Edison and Albert Einstein.

Sobering thought. As entrepreneurs, we all wear many hats. But the one hat that can’t fall to the floor is being consistent in how we market our businesses. And, in order to successfully move people through the sales funnel, we need to build strong relationships. This makes it easier for people to want to do business with us.

It’s really a question of discipline and having a good strategy in place.  Know what you want to accomplish each week. Write a list of information that you want to disseminate and then use the appropriate tool to get the message out. Remember, it’s not about selling product/services, it’s about building those relationships and providing value.

Start your morning each day working on your business rather than in it.  It doesn’t take that much time to check your social media profiles, respond to people who are trying to connect with you and give them the information they need to say YES to you and your business. Ultimately, people buy from people they know, like and trust.

If you need help, then consult with a Social Media Specialist to get a strategy in place both in terms of where you should be spending your time online and what kind of content you need to be putting out there.

The key to success here is consistency. Stay focused, be diligent and keep your eye on the prize. It will pay off in the end.

What do you think? Share your tips with me. I love getting feedback. Here on my blog, you’ll get commentluv. What a great way to leave a link back to your own blog!

Until next time,

Joanne

 

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There are mixed feelings out there about the new Facebook Timeline that is about to be rolled out.  I installed the BETA version a few weeks ago and have been getting comfortable with it. As a Certified Social Media Specialist,  I need to be able to advise my clients on how to handle it when it is rolled out to the masses.  This release is one of the most significant changes Facebook has made to the personal profile in a long time.  And while Facebook wants to be at the centre of your online identity, many people find this new release to be intrusive and over the top. I found some great features in this and for the first time in a long time, I had to revisit my security settings on Facebook and make some adjustments to feel comfortable with the way information will be shared.  Here are 5 important points about Facebook’s new Timeline.  Please note that the new changes coming to Facebook affect only your personal profile. Facebook has not made any announcements or commitments regarding Facebook Business Pages.

1. Ticker

The ticker has already been rolled out and you will see this along the right side of your screen when logged into Facebook. It is essentially activity stories that get posted to the ticker.  By placing your curser over a specific item in the ticker area, you will get what they call a ‘hover card’ with more information regarding that particular activity. What I like about it, is that not only personal page but fan page activity shows up here. By paying attention to the ticker, I have been able to connect with some people and pages I might have otherwise missed.  You can also now streamline the activity you want to see from the people you are connected with and shut out some of the noise.  What I don’t like about it, is that you have to pay particular attention to each activity update you post to ensure the right people see it. You will also want to revisit your application settings and perhaps change the update status to be ‘only you’ that sees it or your app activity will also be shared in the ticker.

Continue Reading »

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If you are a business owner who is using third party applications like Hootsuite, Ping.fm etc., to engage in social media to grow your business, then this blog post is for you.  As a Certified Social Media Specialist, I work with small business owners everyday and counsel them on how to use Social Media tools for their business.

You will find that in general, I am not an advocate of using these third party applications to engage your audience.  I personally find it stilted and cardboard like.  To me, pre-scheduled posts lack a human touch. I guess I am a purist. If you are an educated social media user, you too can likely smell these from a mile away.  Furthermore, these posts/updates show the source of the post; another dead giveaway that they are pre-fabricated.  I tend to un-follow people if their content is strictly pre-scheduled.

I was beginning to think I was in the minority in my way of thinking but I came across this very recent post that tells me I may not be far off the mark.  EdgeRank checker is a free tool that measures your effectiveness on Facebook. And with one out of every 8 minutes being spent online being on Facebook, this is an important measurement to take into account.  This post implies that using third party tools like Hootsuite can kill your Facebook EdgeRanking.  Please click here to read the article.

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3 Key Items to Staying in Charge

Having your own website and ranking well in the search engines is one of the most important pieces of real estate that a business owner today can own.  The reality is, people and businesses are gravitating to the internet in droves and technology is changing very quickly. Are you poised to be able to take advantage of these changes when they happen?  Are you ruler of your own domain?

Here are 3 tips to staying in charge of your own future.

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LinkedIN Company Pages

Did you know… As of January 2011, LinkedIn counts executives from all 2010 Fortune 500 companies as members.  As of March 22, 2011, its hiring solutions were used by 73 of the Fortune 100 companies. With over 100 million members now in over 200 countries, LinkedIn is the world’s largest professional network and it’s totally business focused. Now, there are LinkedIn Company Pages.

For all you business owners out there, if you haven’t already done so, maybe it’s time to capitalize on LinkedIn’s announcement back in November 2010 of its Company Pages. More than 2 million companies now have a LinkedIn Company Page. Have you got a Company Page yet? Continue Reading »

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One of the things I love most about being a Social Media Virtual Administrator is the fact that I have some control on my carbon footprint. You see, I don’t commute to work every day, my clients don’t need to have additional workspace, equipment and spend extra on utilities for me to get the job done. I also use recyclable materials in my office and home wherever possible.  This is all great. But I do virtually (pardon the pun) all my work online and what was starting to weigh on me, was the knowledge of just what an impact computing has on the environment and so I began to consider green hosting for myself and my clients.

While I don’t pretend to know all there is to know about the subject, one thing I do understand and that is that the IT sector has a big climate impact and all those datacentres out there are using a huge amount of electricity not only to power but also to cool their servers.  So,  I embarked on a journey to find a host provider that had not only talked a good story about being green but one who put their money where their mouth was and appears to have implemented an environmentally sound program for their business. Continue Reading »

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Do you really understand your client? Very recently my husband and I spent 5 days in Barbados.  We were both in need of a break and I was celebrating a birthday so we decided to take a short holiday.  Normally, I do my own research and bookings but this time, I decided to ask for recommendations and we ended up using a travel agent we had never used before.

I was told that she knew the island like the back of her hand. She was a no nonsense kind of person and asked me point blank “what do you want to spend”? It took her no time to make her recommendation of an all-inclusive, deluxe ocean view accommodation we were in search of and we told her to proceed with the booking. In hindsight, she didn’t understand her client. She didn’t ask anywhere near enough questions and I ended cleaning up after her mistakes as best I could. It is now clear I didn’t ask enough questions either. Continue Reading »

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Facebook recently announced a security setting that allows users to view content over a secure network (https) while they are in Facebook.   There have been posts recently by users to inform and encourage others to select this ‘secure’ form of browsing wherever possible. I thought I would share some information with you here that might influence whether you choose this option or not.

For example, as a Certified Social Media Specialist, I encourage my Facebook clients to have a custom landing page (Welcome Page) for first time visitors to their page. It is a wonderful way to welcome prospective clients and introduce them to you and your business.  We can incorporate images, audio, video, etc., and make it a great experience for those who visit your page. It definitely helps with engagement! I create other pages for clients too and customize them to your brand. Continue Reading »

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5 Time Savers

As part of my Social Media services as a Coach and Consultant, I am always checking in with my clients and asking them for their next blog post, more interaction on their Facebook page, a new update on LinkedIn, etc. The biggest complaint I hear from my clients is, “I don’t have time”! This always makes me smile, because when you stop to think about it, time is really all we have. The question is, how well are you using it?  Here are my top 5 time savers.

1. Get clear on who your target market is…

Several years ago, I was marketing myself as having the experience to support cross industry businesses large to small. I was running around like a chicken with its head cut off.  My efforts were being diluted trying to be too many things for too many people.  I came to the realization that my passion was to work with small local business owners in the health and wellness, fitness and eco-friendly industries. My, how that decision crystallized my thinking, my approach and cut down on the time I was spending elsewhere. I now attend one networking group meeting per week.  These networking groups are either totally dedicated to or have a healthy concentration of those business owners in those industries. What are your passions?

Continue Reading »

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