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As a Social Media Specialist, people have been asking me lately about Pinterest – what it is and whether it is worth investing in from a business perspective so I thought I would weigh in with a blog post on this topic.

When Pinterest first came to my attention, I took a cursory look at it and dismissed it as a time suck. But I then took a closer look, began playing with it and even started my own vision board. I began to pin items and pretty soon, I started to realize what a wonderful social media tool this is and the opportunity it gives business owners in many industries.

Pinterest, for those of you who have not heard about it, is a virtual pinboard with about 12 million active users every month. You can create a profile on there and begin to create these pinboards or bulletin boards for yourself and pin items (images) of interest that you find online. You can create multiple boards on multiple topics. 3 things to know:

1. You must request to join. You cannot automatically set up a profile. However, when you get the invite, the actual profile is not too difficult to set up. You will need a Facebook or Twitter account to complete the process.
2. You may not snag images that are copyrighted or otherwise restricted and pin them or syndicate them.
3. While you can ‘Facebook Like’ an item, you may only share it on your personal page not your Facebook business page – something I hope they will change.

So what, you may ask can you do with this from a business perspective?

The first thing to know is that Pinterest is mostly popular with women between the ages of 25-40 so if this is your target market, take a closer look at this site. The categories that are of the most interest on Pinterest?

  • Arts and Crafts / DIY
  • Home Decor
  • Style and Fashion
  • Food

which, might explain why women are drawn to it ;) with food being the fastest growing category on Pinterest. So I did an experiment with one of my clients who is in the food business. I created a profile for them, started a food board and began pinning images that linked to their blog posts – the ones that contained recipes. Within minutes many of those images generated about 20 repins meaning people saw the images and repinned them to their own board. In each of these cases, those images linked them back to the client’s website.  Pinterest was the referring agent in close to 100 hits on their website last month alone.

The beauty of Pinterest is that you can snag some code from their site and place it on your own website next to images that you might be e-tailing. When people visit your site, they can pin these images on their own boards, increase awareness of your products and help drive traffic back to your e-commerce pages. Even better, is the fact that these become like little testimonials of your products.  It’s a little like window shopping but it’s a way to get great exposure – and people love pictures.  Images and video trump text every time.

So if you are in any of these industries I mentioned above, it might be time to take a closer look at Pinterest and see how you might be able to leverage it for your own business.  Of course, if you need help or more information, you only need to ask!

I’d love your feedback! Are you using Pinterest? How are you using it? What have been your experiences? Don’t forget to leave a link back to your own blog using the commentluv feature here on my site.

If you live in York Region, watch Rogers Daytime this Thursday, May 10th 10:00 a.m., when I will be discussing social media with Jeff and Elaine.  I will be joined by one of my clients, Robin Smith who will talk about her social media successes.  Also, if you are in the Toronto area, I will be live on the air with Gail Vaz-Oxlade – the late shift – June 25th on In-Depth Radio, News Talk 1010. Many of you will know her from Slice TV shows ‘Till Debt Do Us Part‘ and ‘Princess‘. Karen Armstrong, another of my clients will have the first segment where she too, will discuss her success with SM. Let me know what you think!

Until next time,

Joanne

 

 

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Have you wondered just how widespread Social Media is here in Canada? As a business owner, it’s critical that you keep your finger on the pulse and understand the reach that social media has and how best to build relationships with your target markets moving forward. So how does Canada stack up with respect to Social Media usage?

This chart taken from Comscore’s December 2011 report, shows Canada is alive and well in its usage of social media. The U.S. for example shows 98% of their total population using social media sites compared to Canada at 94.4% which is still as staggering statistic.

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The only thing that seems to be certain these days is change.  For many of my clients, they have just been rolled over from the old format on their Facebook personal pages to the new Timeline.  It has taken Facebook some time to convert 800+ million users to the new layout.  I was holding my breath regarding impending changes to the Facebook Business Pages hoping for more time.  But, Facebook made the announcement yesterday.  The good news is we have until March 30th before our pages get rolled over. The bad news is that Facebook is imposing several restrictions. So we essentially have a month to roll up our sleeves and make some necessary adjustments. Here are the top 5 things you need to know about the changes coming to Facebook pages.

1.  Cover (banner image)

The side graphic on your old Facebook Business Page will disappear after March 30th. This means if you had someone create a custom image for you, it will be gone after that date. Instead, Facebook is allowing you a new space to define your brand. The good news is that you have 851 x 315 pixels to work with now instead of the old 200 x 600. However, here are the limitations Facebook is putting on your new banner image. Here is information taken from Facebook.

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Am I Good Enough…?

I watched the Whitney Houston funeral service on CNN Saturday. The room was filled with accomplished artists and celebrities but I was most touched by Kevin Costner‘s eulogy. He spoke eloquently about his relationship with Whitney on the set of The Bodyguard.  How could it be that someone who dominated the music industry in the 80s and 90s, still be so insecure about their talents? That, even as a revered celebrity often being refered to as ‘The Voice’,  she would still be worried that people would like her and wonder am I good enough? Even she was so fragile. I loved her music and her spirit.

Watch Kevin Costner’s eulogy here:

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Are you a business owner who struggles with what to do or say on sites like Facebook?  You might like to start with understanding what others are using it for. This will undoubtedly give you some ideas as to how you can engage your target audience in this space particularly if you are a business owner. Here is a great infographic (compliments of JESS3) that will help you understand Facebook usage for an average user on an average day. Click on the image to enlarge it.  Even if these stats refer to peoples’ personal Facebook profiles, one can assume that the activity will be somewhat similar on a Facebook business page.

Did you know that Facebook now has 800 million users and targeting to be at 1 billion users by August  2012. They are touted as being the site that reduced us from 6 to 4 degrees of separation. How cool is that? You should also know that of these 800 million users, approximately half of them log onto their Facebook profile on any given day and spend considerable time there. This is a very loyal audience.

It is quite likely that most of your prospective clients have a Facebook profile and possibly a Facebook page. Once you set up your own Facebook business page and begin engaging your audience, you should start to pay attention to what others are posting. Look for opportunities to start a conversation, comment on a photo they have added or ‘Like’ their business page. Don’t be myopic and focus strictly on your own pages!

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Blogging is a key component in a social media strategy. You are not bound by 140 characters or limited by your Facebook Business Page fan base.  It is an ideal platform for you to disseminate great content around the world to your readership and start to become known as an authority in your field. The goal should be to become the person people think of when they think of your product or service and it’s important to use ‘big picture’ thinking.  It’s also important that your blog site contain the right elements to maximize your success in this environment.  Here are my top 10 blog must haves for 2012:

1. Self-hosted

Having a blog on WordPress.com or Blogspot.com is not ideal. They are fine if you are publishing a personal blog but if your blog is business related, then you should be self-hosted. This means that you manage your blog on your own domain name rather than something like yourname.wordpress.com.  The implications of self-hosting are that you own your own content and have accessbility to the myriad of templates and plug-ins out there to really make your site sing. The analogy here would be renting vs owning your own site/content. My personal preference is WordPress.  For more information or to start a new blog, click here for more information.

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I meet with prospects and clients almost every day. Most people now agree that Social Media is not going away. They also recognize that it’s time to get serious about implementing and maintaining a social media strategy that will work for their business. Some are doing amazingly well. Others struggle.  So, as a Certified Social Media Specialist, what are the top 3 excuses I hear for slacking on setting up or not staying consistent with a social media strategy?

3. I Don’t Know What to Say

It’s rare that when properly coached, a client doesn’t have ongoing valuable information to share with their audience. Some are afraid to give away too much intellectual property, which is understandable, but you can give away just enough to entice your reader to want to know more.  At the opposite end of the spectrum, others feel that their content wouldn’t be of interest to readers. The fact is, you may end up sharing that one piece of information that is just the trigger needed to get that prospect to pick up the phone, email you or respond to your blog post or Facebook page entry.  Perhaps you have just answered a nagging question for them or you shared some personal information about a hobby that resonated with someone and they feel more connected to you.  Open up a little and share about who you are as a person as well as a business entity.  Success is in the sum of the parts….

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There are mixed feelings out there about the new Facebook Timeline that is about to be rolled out.  I installed the BETA version a few weeks ago and have been getting comfortable with it. As a Certified Social Media Specialist,  I need to be able to advise my clients on how to handle it when it is rolled out to the masses.  This release is one of the most significant changes Facebook has made to the personal profile in a long time.  And while Facebook wants to be at the centre of your online identity, many people find this new release to be intrusive and over the top. I found some great features in this and for the first time in a long time, I had to revisit my security settings on Facebook and make some adjustments to feel comfortable with the way information will be shared.  Here are 5 important points about Facebook’s new Timeline.  Please note that the new changes coming to Facebook affect only your personal profile. Facebook has not made any announcements or commitments regarding Facebook Business Pages.

1. Ticker

The ticker has already been rolled out and you will see this along the right side of your screen when logged into Facebook. It is essentially activity stories that get posted to the ticker.  By placing your curser over a specific item in the ticker area, you will get what they call a ‘hover card’ with more information regarding that particular activity. What I like about it, is that not only personal page but fan page activity shows up here. By paying attention to the ticker, I have been able to connect with some people and pages I might have otherwise missed.  You can also now streamline the activity you want to see from the people you are connected with and shut out some of the noise.  What I don’t like about it, is that you have to pay particular attention to each activity update you post to ensure the right people see it. You will also want to revisit your application settings and perhaps change the update status to be ‘only you’ that sees it or your app activity will also be shared in the ticker.

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If you are a business owner who is using third party applications like Hootsuite, Ping.fm etc., to engage in social media to grow your business, then this blog post is for you.  As a Certified Social Media Specialist, I work with small business owners everyday and counsel them on how to use Social Media tools for their business.

You will find that in general, I am not an advocate of using these third party applications to engage your audience.  I personally find it stilted and cardboard like.  To me, pre-scheduled posts lack a human touch. I guess I am a purist. If you are an educated social media user, you too can likely smell these from a mile away.  Furthermore, these posts/updates show the source of the post; another dead giveaway that they are pre-fabricated.  I tend to un-follow people if their content is strictly pre-scheduled.

I was beginning to think I was in the minority in my way of thinking but I came across this very recent post that tells me I may not be far off the mark.  EdgeRank checker is a free tool that measures your effectiveness on Facebook. And with one out of every 8 minutes being spent online being on Facebook, this is an important measurement to take into account.  This post implies that using third party tools like Hootsuite can kill your Facebook EdgeRanking.  Please click here to read the article.

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3 Key Items to Staying in Charge

Having your own website and ranking well in the search engines is one of the most important pieces of real estate that a business owner today can own.  The reality is, people and businesses are gravitating to the internet in droves and technology is changing very quickly. Are you poised to be able to take advantage of these changes when they happen?  Are you ruler of your own domain?

Here are 3 tips to staying in charge of your own future.

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